CONTACT SYTRAMA TECHNICAL ASSISTANCE
SYTRAMA ensures customer satisfaction by providing technical service worldwide. Some country has a corporate service coordinator, and several countries also have their own technical service team. Please select your country to contact Sytrama technical assistance.
CORPORATE and IT - ITALY
CORPORATE AND LOCAL SERVICE ITALY
ROBOLINE S.R.L. (SYTRAMA Brand)
Via Lombardia, 30
20060 Vignate (MI)
Tel: +39 02.95939845
Fax: +39 02.95021275
SERVICE SUPERVISOR: Mr. Marco MORETTO – sat@roboline.it
SPARE PARTS SUPERVISOR: Mrs. Eliana GHIRINGHELLI – eghiringhelli@roboline.it
DZ - ALGERIA
LOCAL SERVICE
SERVICE MANAGER
LOUNES ALILICHE
Tel: +21 3553970942
E-mail: aliliche_lounes@yahoo.fr
AR - ARGENTINA
LOCAL SERVICE
ITALTENCIA S.R.L.
Av. Belgrano 471 3º P. Of. 6
Buenos Aires
Tel: 4343-0232/0255
E-mail: argentina@italtecnica.com.ar
Web: www.italtecnica.com.ar
BR - BRAZIL
LOCAL SERVICE
SERVICE MANAGER
SERGIO CAMARGO
Tel: +55 11-981706611
E-mail: service@pamatech.com.br
CL - CHILE
LOCAL SERVICE
SALES & SERVICE MANAGER
CARLOS SEBASTIANELLI
Tel: +54 11-43430255
Fax: +54 11-50329163
E-mail: argentina@italtecnca.com.ar
CZ - CZECH REP.
LOCAL SERVICE
SALES & SERVICE MANAGER
ZBYNĚK PERTIA
Prodejce
Tel: +420 734 186 289
E-mail: zpetrla@negribossi.com
DK - DENMARK
LOCAL SERVICE
ESS ENGINEERING SERVICES
EMIL KOCH
Direktør/Indehaver/Owner
Tel: 0045 75858548
Mob: 0045 40843048
E-mail: koch@engineers.dk
Web: www.engineers.dk
FR - FRANCE
LOCAL SERVICE
ROBOLINE S.R.L. (SYTRAMA Brand)
Via Lombardia, 30
20060 Vignate (MI)
Tel: +39 02.95939845
Fax: +39 +39 02.95021275
SERVICE SUPERVISOR: Mr. Marco MORETTO – sat@roboline.it
SPARE PARTS SUPERVISOR: Mrs. Eliana GHIRINGHELLI – eghiringhelli@roboline.it
IN - INDIA
LOCAL SERVICE
NEGRI BOSSI (India) PVT LTD
Block n.345, 348 & 349 Changodar,
Industrial Estate
Sarkhej Bavla Road, Changodar,
AHMEDABAD – 382213
Tel: +91 9099906451 | +91 9099906461
E-mail: service@negribossi.in
LV - LATVIA
LOCAL SERVICE
SIA INSTRO
ARTURS BROKS
Machines Division Manager
Lacplesa 87, Riga, LV 1011, Latvia
Fax: +371-67287787
GSM: +371-29173731
E-mail: arturs@instro.lv
MX - MEXICO
LOCAL SERVICE
NEGRI BOSSI de MEXICO
Carlos Augusto Lindbergh No 83
Col. Aviación Civil Del Venustiano Carranza
CP 15740. México, DF – MEXICO
Tel: +52 1-5551152719
Fax: +52 1-5551153949
SERVICE MANAGER
LUIS BECERRIL
E-mail: luis.becerril@negribossi.mx
PE - PERU
LOCAL SERVICE
SERVICE MANAGER
BIAGGIO MACCAGNO
Tel: +51 1-999880545
E-mail: bmaccagno@inyectoplast.com.pe
PL - POLAND
LOCAL SERVICE
SERVICE & SPARE PARTS
MIREK WIKALINSKI
Tel: +48 509-879942
E-mail: adulawa@ntqsc.pl
PT - PORTUGAL
LOCAL SERVICE
SERVICE & SPARE PARTS MANAGER
PAOLO PINTO
Tel: +351 244-569158
Fax: +351 244-569158
E-mail: paulo.j.pinto@iol.pt
RU - RUSSIAN FED.
LOCAL SERVICE
SPARE PARTS MANAGER
ALEKXEY SMIRNOV
Tel: +7 495-9846306
Fax: +7 495-9846305
E-mail: sales-biraghi@sacmi.ru
ZA - SOUTH AFRICA
LOCAL SERVICE
SERVICE MANAGER
MARK DAYNES
Tel: +27 829055999
E-mail: plastixe@mweb.co.za
ES - SPAIN
LOCAL SERVICE
NEGRI BOSSI S.A.
Av. da Prat de La Riba, 184
Nave 2 y 3 Ctra nacional II, Km.600
08780 Palleja Barcelona
Tel: +34 93-6632256
Fax: +34 93-6632319
SERVICE MANAGER
FRANCISCO MENESES
fmeneses@negribossi.com
SPARE PARTS
JESUS SEY
jsey@negribossi.com
SK - SLOVAKIA
LOCAL SERVICE
SALES & SERVICE MANAGER
ZBYNĚK PERTIA
Prodejce
Tel: +420 734 186 289
E-mail: zpetrla@negribossi.com
SE - SWEDEN
LOCAL SERVICE
SERVICE & SPARE PARTS MANAGER
MORGAN MALMBERG
Tel: +46 370-303707
Fax: +46 370-303729
E-mail: morgan.malmberg@kdfeddersen.com
TR - TURKEY
LOCAL SERVICE
SERVICE MANAGER
TIGIN OZYAPICI
Tel: +90 232-4451266
Fax: +90 232-4839979
E-mail: bilgi@ozhanmakine.com
GB & IE - UNITED KINGDOM & IRELAND
LOCAL SERVICE
NEGRI BOSSI LTD.
Unit 7, Triton Park
Brownsover Road
Swift Valley
Rugby
CV21 1SG
Tel: +44 (0) 1788-222550
Fax: +44 (0) 1788-221561
SERVICE MANAGER
IAN THORPE
E-mail: technical@negribossi.co.uk
US & CA - UNITED STATES & CANADA
LOCAL SERVICE
NEGRI BOSSI NORTH AMERICA
311 Carroll Drive, Bldg. 100
New Castle, DE 19720
Tel: +1 302 328-8020
Fax: +1 302 328-8036
SERVICE MANAGER
MARK BRACKETT
E-mail: mark.brackett@negribossi.us
SPARE PARTS MANAGER
DAVID KNIGHT
E-mail: david.knight@negribossi.us
UY - URUGUAY
LOCAL SERVICE
SALES & SERVICE MANAGER
CARLOS SEBASTIANELLI
Tel: +54 11-50329163
Fax: +54 11-50329163
E-mail: argentina@italtecnca.com.ar
VE - VENEZUELA
LOCAL SERVICE
SALES & SERVICE MANAGER
BARTOLOMEO DEVITO
Tel: +58 212-7629115
E-mail: intercoex@gmail.com
SYTRAMA REMOTE SERVICE VPN INTERNET CONNECTION
The SYTRAMA remote service allows real-time technical assistance through a dedicated internet Virtual private network connection.
To allow connection to the Sytrama VPN, the robot must be connected to the Internet.
REMOTE SERVICES
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Provides for remote technical assistance, monitoring, software upgrades and help desk:
- Remote operation of the machine terminal
- Checking the machine status immediately upon alarm signal
- Modification of machine parameters and I/O configuration files
- Program backup
- Program modifications
- Software update
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