{"id":2406,"date":"2014-12-10T21:52:10","date_gmt":"2014-12-10T20:52:10","guid":{"rendered":"http:\/\/roboline.wpenginepowered.com\/technical-assistance\/?lang=en-us"},"modified":"2020-06-18T16:26:45","modified_gmt":"2020-06-18T15:26:45","slug":"technical-assistance","status":"publish","type":"page","link":"http:\/\/www.sytrama.com\/en-us\/technical-assistance\/","title":{"rendered":"TECHNICAL ASSISTANCE"},"content":{"rendered":"

\"Technical<\/p>\n

CONTACT SYTRAMA TECHNICAL ASSISTANCE<\/strong><\/h2>\n

SYTRAMA ensures customer satisfaction by providing technical service worldwide. Some country has a corporate service coordinator, and several countries also have their own technical service team. Please select your country to contact Sytrama technical assistance.<\/p>\n

<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tCORPORATE and IT - ITALY\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

CORPORATE AND LOCAL SERVICE ITALY<\/h2>\n

ROBOLINE S.R.L. (SYTRAMA Brand)<\/strong>
\nVia Lombardia, 30
\n20052 Vignate (MI)
\nTel: +39 02.95939845
\nFax: +39 02.95021275<\/p>\n

SERVICE SUPERVISOR:<\/strong> Mr. Marco MORETTO \u2013 sat@roboline.it<\/a>
\nSPARE PARTS SUPERVISOR: <\/strong> Mrs. Eliana GHIRINGHELLI \u2013 eghiringhelli@roboline.it<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tDZ - ALGERIA\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

SERVICE MANAGER<\/strong>
\nLOUNES ALILICHE
\nTel: +21 3553970942
\nE-mail: aliliche_lounes@yahoo.fr<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tAR - ARGENTINA\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

ITALTENCIA S.R.L.<\/strong>
\nAv. Belgrano 471 3\u00ba P. Of. 6
\nBuenos Aires
\nTel: 4343-0232\/0255
\nE-mail: argentina@italtecnica.com.ar
\n<\/a>Web: www.italtecnica.com.ar<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tBR - BRAZIL\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

SERVICE MANAGER<\/strong>
\nSERGIO CAMARGO
\nTel: +55 11-981706611
\nE-mail: service@pamatech.com.br<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tCL - CHILE\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

SALES & SERVICE MANAGER<\/strong>
\nCARLOS SEBASTIANELLI
\nTel: +54 11-43430255
\nFax: +54 11-50329163
\nE-mail: argentina@italtecnca.com.ar<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tCZ - CZECH REP.\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE
\n<\/strong><\/h2>\n

SALES & SERVICE MANAGER
\n<\/strong>ZBYN\u011aK PERTIA
\nProdejce
\nTel: +420 734 186 289
\nE-mail: zpetrla@negribossi.com<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tDK - DENMARK\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE
\n<\/strong><\/h2>\n

ESS ENGINEERING SERVICES
\n<\/strong>EMIL KOCH
\nDirekt\u00f8r\/Indehaver\/Owner
\nTel: 0045 75858548
\nMob: 0045 40843048
\nE-mail: koch@engineers.dk<\/a>
\nWeb: www.engineers.dk<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tFR - FRANCE\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

ROBOLINE S.R.L. (SYTRAMA Brand)<\/strong>
\nVia Lombardia, 30
\n20060 Vignate (MI)
\nTel: +39 02.95939845
\nFax: +39 +39 02.95021275<\/p>\n

SERVICE SUPERVISOR:<\/strong> Mr. Marco MORETTO \u2013 sat@roboline.it<\/a>
\nSPARE PARTS SUPERVISOR: <\/strong> Mrs. Eliana GHIRINGHELLI \u2013 eghiringhelli@roboline.it<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tIN - INDIA\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

NEGRI BOSSI (India) PVT LTD<\/strong>
\nBlock n.345, 348 & 349 Changodar,
\nIndustrial Estate
\nSarkhej Bavla Road, Changodar,
\nAHMEDABAD \u2013 382213
\nTel: +91 9099906451 | +91 9099906461
\nE-mail: service@negribossi.in<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tLV - LATVIA\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

SIA INSTRO
\n<\/strong>ARTURS BROKS
\nMachines Division Manager
\nLacplesa 87, Riga, LV 1011, Latvia
\nFax: +371-67287787
\nGSM: +371-29173731
\nE-mail: arturs@instro.lv<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tMX - MEXICO\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

NEGRI BOSSI de MEXICO<\/strong>
\nCarlos Augusto Lindbergh No 83
\nCol. Aviaci\u00f3n Civil Del Venustiano Carranza
\nCP 15740. M\u00e9xico, DF \u2013 MEXICO
\nTel: +52 1-5551152719
\nFax: +52 1-5551153949<\/p>\n

SERVICE MANAGER<\/strong>
\nLUIS BECERRIL
\nE-mail: luis.becerril@negribossi.mx<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tPE - PERU\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

SERVICE MANAGER<\/strong>
\nBIAGGIO MACCAGNO
\nTel: +51 1-999880545
\nE-mail: bmaccagno@inyectoplast.com.pe<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tPL - POLAND\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

SERVICE & SPARE PARTS<\/strong>
\nMIREK WIKALINSKI
\nTel: +48 509-879942
\nE-mail: adulawa@ntqsc.pl<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tPT - PORTUGAL\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE
\n<\/strong><\/h2>\n

SERVICE & SPARE PARTS MANAGER<\/strong>
\nPAOLO PINTO
\nTel: +351 244-569158
\nFax: +351 244-569158
\nE-mail: paulo.j.pinto@iol.pt<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tRU - RUSSIAN FED.\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE
\n<\/strong><\/h2>\n

SPARE PARTS MANAGER<\/strong>
\nALEKXEY SMIRNOV
\nTel: +7 495-9846306
\nFax: +7 495-9846305
\nE-mail: sales-biraghi@sacmi.ru<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tZA - SOUTH AFRICA\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

SERVICE MANAGER<\/strong>
\nMARK DAYNES
\nTel: +27 829055999
\nE-mail: plastixe@mweb.co.za<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tES - SPAIN\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

NEGRI BOSSI S.A.<\/strong>
\nAv. da Prat de La Riba, 184
\nNave 2 y 3 Ctra nacional II, Km.600
\n08780 Palleja Barcelona
\nTel: +34 93-6632256
\nFax: +34 93-6632319<\/p>\n

SERVICE MANAGER<\/strong>
\nFRANCISCO MENESES
\nfmeneses@negribossi.com<\/a><\/p>\n

SPARE PARTS<\/strong>
\nJESUS SEY
\njsey@negribossi.com<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tSK - SLOVAKIA\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE
\n<\/strong><\/h2>\n

SALES & SERVICE MANAGER
\n<\/strong>ZBYN\u011aK PERTIA
\nProdejce
\nTel: +420 734 186 289
\nE-mail: zpetrla@negribossi.com<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tSE - SWEDEN\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

SERVICE & SPARE PARTS MANAGER<\/strong>
\nMORGAN MALMBERG
\nTel: +46 370-303707
\nFax: +46 370-303729
\nE-mail: morgan.malmberg@kdfeddersen.com<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tTR - TURKEY\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

SERVICE MANAGER<\/strong>
\nTIGIN OZYAPICI
\nTel: +90 232-4451266
\nFax: +90 232-4839979
\nE-mail: bilgi@ozhanmakine.com<\/a><\/span><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tGB & IE - UNITED KINGDOM & IRELAND\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

NEGRI BOSSI LTD.<\/strong>
\nUnit 7, Triton Park
\nBrownsover Road
\nSwift Valley
\nRugby
\nCV21 1SG
\nTel: +44 (0) 1788-222550
\nFax: +44 (0) 1788-221561<\/p>\n

SERVICE MANAGER<\/strong>
\nIAN THORPE
\nE-mail: technical@negribossi.co.uk<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tUS & CA - UNITED STATES & CANADA\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

NEGRI BOSSI NORTH AMERICA<\/strong>
\n311 Carroll Drive, Bldg. 100
\nNew Castle, DE 19720
\nTel: +1 302 328-8020
\nFax: +1 302 328-8036<\/p>\n

SERVICE MANAGER<\/strong>
\nMARK BRACKETT
\nE-mail: mark.brackett@negribossi.us<\/a><\/p>\n

SPARE PARTS MANAGER<\/strong>
\nDAVID KNIGHT
\nE-mail: david.knight@negribossi.us<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tUY - URUGUAY\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

SALES & SERVICE MANAGER<\/strong>
\nCARLOS SEBASTIANELLI
\nTel: +54 11-50329163
\nFax: +54 11-50329163
\nE-mail: argentina@italtecnca.com.ar<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

\n\t\t\t\t\t

\n\t\t\t\tVE - VENEZUELA\t\t\t<\/h4>\n\t\t\n\t\t
\n\t\t\t<\/p>\n

LOCAL SERVICE<\/h2>\n

SALES & SERVICE MANAGER<\/strong>
\nBARTOLOMEO DEVITO
\nTel: +58 212-7629115
\nE-mail: intercoex@gmail.com<\/a><\/p>\n

\t\t<\/div>\n\n\t\t<\/p>\n

<\/div>\n

SYTRAMA REMOTE SERVICE VPN INTERNET CONNECTION<\/strong><\/h2>\n

The SYTRAMA remote service allows real-time technical assistance through a dedicated internet Virtual private network connection.<\/p>\n

T<\/em>o allow connection to the Sytrama VPN, the robot must be connected to the Internet.<\/em><\/p>\n\n\n\n
\n

REMOTE SERVICES<\/strong><\/h3>\n<\/td>\n

\n

Provides for remote technical assistance, monitoring, software upgrades and help desk:<\/strong><\/p>\n